You’ve been looking for a walk-in tub to fit your needs, and that allows you to still have independence while you bathe. On the other hand, maybe you’ve been experiencing a nasty bout of vertigo when you walk into the shower, or you’ve been getting a little paranoid that a fall while you shower is in your not-so-distant future. It happens, and it’s a scary thing when it does. Could a Safestep walk-in tub be for you?
To ensure a fall during your nightly shower is not a thing, walk-in tubs have been created and marketed for older adults who may be prone to a slip here and there. A vast majority of people with walk-in tubs are happy to be slip-free. If you are looking for a walk-in tub to install in your bathroom, you may be overwhelmed with the choices offered. There are so many walk-in tubs available from a variety of brands, where should you even start?
The Safestep walk-in tub has been deemed as one of the most reliable tubs in the world of walk-in tubs. Based in Tennessee, the Safestep company offers high-quality products, reliable service and gets you what you need fast. Their products have plenty of rave reviews on the company’s site. But is the Safestep walk-in tub really worth it? Read on to find out.
If you’re going to invest in a walk-in tub, you want one that is reliable and sturdy, and that has valuable features that you actually want and need. Here are some of the Safestep walk-in tub’s most notable features:
As you can see, the Safestep walk-in tub does have a variety of features that could elevate your walk-in tub experience and make sure you get a great bathing experience without having to worry about an unforeseen fall. There is no greater thing than knowing you can comfortably bathe on your own without being paranoid about a fall.
Like all good things, there are a few notable cons to hear about the Safestep walk-in tub. Here are some of the pros and cons you should consider:
As the old saying goes, if it’s too good to be true, it probably is. Here are a few of the most notable cons to the Safestep walk-in tubs, as told by some of their clients’ reviews:
Though there is no pricing available online, according to the website, their prices are lower than average. The Safestep company doesn’t charge for the consultation, and installation is already merged with the price of the tub of your choosing. In addition, they offer rebates, like the Helping Hand rebate, which can qualify people who have arthritis, nerve damage, and diabetes, among other conditions. Their pricing section also talks about various financing plans available to clients, but as noted above, there is no specific pricing mentioned at all on their website.
The Safestep company seems to excel in offering quality products for a lower budget than most other competitors. Though their pricing is not available to view online, this could be a detrimental factor that holds plenty of buyers back from looking more into their products. However, many customers are happy with their tubs and showers and rave about the good quality of their products. So it seems you can get pretty good quality products for the price when you finally get in contact with customer service to find out.
One of the biggest cons to note for Safestep is their customer service. Many clients have expressed frustration and dissatisfaction with customer service representatives when it comes to making an installation appointment and getting a repairman to come to see a faulty product. It’s important to note this because customer service can truly be a guiding factor when it comes to picking out a product you will have in your household for years to come.
In the end, it truly does depend on what you are looking for. Safestep boasts about better pricing and quality products. Reviews show this to be true. However, reviews also show that there can be a disconnect between the products and the customer service. Check out Safestep’s page on the Better Business Bureau here.
We know you want good quality products, but you also want the reassurance that there can be good and reliable customer service after you buy. There is one heavy pro and one concerning con when it comes to Safestep. If you want a walk-in tub that has safety and spa-like functions that is worth what you pay, Safestep has got you covered. The most worrisome factor seems to be their customer service, and this can be something that makes or breaks a decision.